I was contacted by one of the employees palguna.reddy@assistedmatrimony.com for assisted matrimony service in December 2018. He said he will refund money($XXX) if I am not satisfied with the services. And also, he requested to take elite matrimony that would allow him to access more profiles and also, he confirmed that that is a refundable money($XXX) will be refunded by 31st January 2019. After I paid money, he said he got into an accident and he took leave for 2 months and he did not provide any services.
He said, he is in hospital and he will work on the refund once he is back from hospital. From that day onward he keeps saying you will get refund this month, next month like that and he delayed too long with excuses.