Bought car insurance for a year based on their quotation. After 6 months they came back and told me that my insurance was suspended. Reason? Apparently they applied a No Claim Bonus when they gave the initial quote, and then they did a background check to figure out that there was indeed a claim in the previous year.
Now they are accusing me of "wrongful declaration". something that I never made! Several attempts to reconcile have been futile. have wasted several hours of my time already! My emails to their national customer service head have just been going into black hole. no response whatsoever!
Please stay away from them if you can.