I had a very unpleasant experience with Paradise Unexplored and would strongly advise others to avoid their services. I got their contact through the hotel I booked and arranged a 3-day trip with them in advance, starting from Bagdogra airport to Gangtok and including sightseeing.
Right from the start, the taxi drivers were unfriendly and the vehicles provided were old and poorly maintained—not clean at all. One of the days was planned for a visit to Changu Lake, but due to weather conditions, we couldn’t go. They offered an alternative, but it was a complete letdown and not worth the time or money.
Despite the trip being booked for the entire day, the driver rushed through everything in just three hours and ignored our requests to stop for lunch. We were traveling with a 5-year-old child, which made the experience even more stressful. We had to cut the trip short because of how uncomfortable and poorly handled it was.