I recently went to the Big Bazaar located at Ambi Mall Gurgoan. I have a few observations on the present system prevailing at the Bazaar.
The bills generated by the system give wrong values For e.g. I purchased two hand wash under a scheme at Rs. 45 for two packets. The POS system generated the bill for two pkts at Rs. 25/- each. When I observed the bill and complained to the customer care, he said that it is a computer generated bill.
I realised that there were at least a 1000 coustomers who did not check their bill. Also this was only one item that I located a fault in out of 15 items purchased.
Assume that there is a fault in every one item in 20, then the cash generated by the Bazaar would be around 1, 00, 000(One lac per day i.e. 30 lacs per month. A big scandal indeed.