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Big Bazaar
Bangalore

0 Followers
1.5

Summary

Big Bazaar, Bangalore
N A@suricate
Oct 06, 2009 09:23 PM, 4849 Views
Never Trust Big Bazaar

Can you trust Big Bazaar? Are you even treated respectfully there? Well, you decide, after reading about my experience of how they didn’t stand by their own promise.


It was not a question of the amount involved, but about how they treated their customers. I purchased two CG CFLs from their store (among other things). I was assured by the sales girl at the time of purchase that the lamps were warranted for one year.


She took the time to stamp and date the base of the lamps, and told me, "if any of these fail within a year, just bring it back along with the receipt. We’ll take care of it. Well, one lamp failed within 6 months. So I took it back to Big Bazaar and showed them the receipt too.


However, I was told by the manager that they would not do anything because CFLs were not warranted! That may be true now, but why was I assured by their staff that there was one year warranty on it when I had purchased it? "No, none of our staff could have said that. It is not our store policy. We can’t do anything about it"!

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