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Big C Mobile Store
Hyderabad

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1.6

Summary

Big C Mobile Store, Hyderabad
Niranjan Josyula@jnkumar225
Dec 29, 2011 07:39 PM, 10119 Views
No response on the helpline, unreliable website

I looked at BigC website for Nokia C2-01.  Price was 3441 with Delivery Charges of 200 and VAT(5%), Credit card Charges(2%) of 240.87 totalling 3881.87 - all in INR


I called a couple of stores to check the availability and price - called E-Marredpally and Greenlands. Though model is available price quoted was 4199 INR.  I mentioned online price to hear a response saying sorry this is the price we have it available for.


I decided to buy online on BigC website.  I did the transaction - the transaction completed by I got a message prompt saying "Your transaction was not successful. Please try again by clicking on pay now."


Same time, I got a confirmation SMS and email from my banker that transaction is successful.  I tried reaching out to BigC through their helpline +919966598888. I get a prompt that this number is invalid. I tried the other number +919966345678.  It rings but no one responds. I must have tried about 100 times with the same result.  Surprising, I got busy tone too a few times. This was really shocking


Very unreliable guys.

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