BIG C is a MULTI BRAND outlet for all types of MOBILES, ACCESSORIES and SERVICING.In other words it is a one stop solution to all your mobile related problems.Starting from choosing a mobile, selecting a mobile, downloading app and servicing, every thing available under the same roof.All brands mobile phones and accesories are available under the same room.They have good connection with all the manufacturer of mobile phones and brands.It is the number one mobile retailer in ANDRA PRADESH and TELENGANA.
I am a gadget freak and I love to buy and use latest gadget whether I use it or not.i decided to buy SAMSUNG BLUTOOTH HEADSET for my samsung galaxy J7.I Visited BIG C as it is near to my ROOM in AMEERPET.There they just changed my mind by saying that better you go for SONY BLUETOOTH MONO HEADSET as it is one of the best brand for audio output.I told them many times that I am currently using SAMSUNG and I really dont know whether SONY bluetooth headset is compartible with samsung or not.They told me that it is one of the best compartible bluetooth headset from sony and it is easily compartible with every anroid phone.So they just opened the seal and there I checked its audio quality and what I find out that it is not compartible with my samsung j7 as I wont hear the voice of caller clearly, so much disturbances as noise cancellation technology also not working well with that bluetooth.So I told them that I dont want this SONY BLUETOOTH and just changed to samsung and they simply replied with a heavy voice that once the seal is broken means the item was sold.i was forced to buy that headset and next day I have to give the add in OLX.Horrible experiance with BIC C.They dont think about the customer requirement they just want to sell their products to the customer according to their wish.
DISLIKES-
Misleading the customer by giving wrong information about the product.
They wont provide you servicing if your phone is not working.you have to take your phone to the respective care like samsung care, nokia care.
Worst customer service and care.
Behaviour of the outlet employee is horrible and very rude.
Better to go for others normal shop rather than this type of so called REPUTED OUTLETS.