I have come from Mumbai and was really worried about my laundry, came across Big Laundry wasnt too sure about the services and cant really risk my clothes, read their review and made my mind of NOT giving my clothes to them, however one of their employee called and said their services is not like before and he also accepted they did make mistakes in past and thats why all the bad reviews, thought will try em. I am sooper duper happy with their amazing service. Good offers great service. My biggest tiring boring job is sorted forever.(at least till I am in chennai). havent had a single issues with em yet and hoping the great service will continue. Thank you:) Big Laundry:)