After 1 month of using Big TV dth service finally I can say Paisa Wasool. I mean I got value of my money. I purchased big tv on 22nd September, reliance webworld and called big tv customer care for installation. But due to lack of installation team and large number of installation calls it took 3-4 days for whole kit to installed, during these delays their CC was very kind and giving true reasons for delay (not hanging me by saying bla..bla..bla)
I subscribed for Smart 3990 offer under which I got premium pack for whole year. Also I bought some recharge coupons. Few time I got some problems regarding its connection issues at that time customer care helped me regularly and once they sent their service engineer for troubleshooting. It was a problem with direction of dish.
The only thing which disturbing me was unavailability of colours channel ( for Ek khiladi Ek haseena) and for this I talked to CC and every time they were saying it will be available soon, but I still didn’t believe so I write to their superior officer and within my surprise I got reply with all the details i.e. why it is
not available and when it will be available.
Overall I can say its picture and sound quality is better than my cable. Channel packages are fine ( they are adding some new channels) interactive service is ok and in totality I got real value of money that’s the
reason I said Paisa Wasool..