I am regular user of bigbasket. I was buying my monthly grocery from past two years. I felt happy with the quality of products including veggies and fruits. If u shop from this there is special offers for products like cash back, off of the total purchased amount, or any other gift so dont get negative opinion about the products, some times we people also bring spoiled or damaged items from venders after cheking that if u wana return the product may the venders will not accept right, but if u shop from bigbasket there is a return facility what ever product is no need, damaged, or spoiled. For fruits and veggies return facility is with in 24 hours other than those with in one week. So dears do hassel free shopping from bigbasket and have good time. Here is one of my personal experience one day I ordered strawberries worth 60rs after recieving I opened the box to eat but no fruit is good so called up to customer care and I explained the situation they appologied and given cash back worth60rs . I am uploaded two of my regular purchase from bb