I have been shopping with big basket for the past one year and my experience has been good overall.
Pros :
Fresh meat is available- cleaned, boned, and de veined.
Pre fixing provision of delivery time slot is a very good idea.
3. Till date , all the vegetable and fruits that have been delivered at our home have been fresh - and we shop every week !
I have NOT gone to a departmental store in 8 months.
they have always credited the money back to our account in case of failure in delivering a billed item - but that is because we pre pay all our orders. others might choose COD option.
COD option available.
Pricing is very decent. Comparable to stores and Kirana dukaan.
8.Nominal delivery charges.
Cons :
- Minimum order for free delivery is Rs 1000 and I think its pretty high. Could be lessened.
2. Baking supplies are next to nothing - no baking chocolate or essence. they can stock up on gourmet products also like Parmigginano cheese as its not very difficult to find the same in Bangalore
Eggs were cracked a few times inside their cases.
No loyalty benefits for returning customers , no coupons either.
Conclusion : great place for day to day groceries. not so much for selective supplies.