I am an early bird for most of the offers, but I was cheated by this bigbasket frauds twice. First of all, they splash offers, but after adding the products into kart, the offers will be vanished, we will be charging more than the product worth.
The highlighting option of this fraudsters is customer service team. They wont respond for any of your queries / complaints. But you will receive only the automated message from them. If you call them(Call costs Rs.2-3 per min) they will take so much of your time and atlast answer lethargically.
I can give lot of evidences.
Order nos: BCVO-20666046-030117, BCVO-17860992-081116, MCVO-19972824-201216
some more lists are there. Product quality is also horrible, for that much cost we are receiving platform products. Onion quality is pathetic, rotten or dried onion only will be delivered. If we escalate this, then they will say, return the product, we will refund - which is also a biggest headache.
To save time and little money we are doing online shopping, but this kind of biggest frauds - bigbasket like corporates - they are grabbing / robbing customers money and giving only irritation and frustration.
Better sharukh should stop appearing in the fraud bigbasket advertisement.