I always used different online services private. I ordered vegetable from it. They are poor service provider.
Big basket asks the buyer to select a date and time for receiving the delivery. But the receiving item did not match with the available slots. they delivered item at late time.
The delivers person came with half of items and wrong product.
If you return the product. They retain your money in their wallet excepting use their service again.
I suggest you be careful about your time and money.