I started with my BIGFLIX.com journey out of sheer curiosity. To be frank, Iam quite happy with DVD/VCD rental service with my neighbourhood store and I never even ventured for online services like 70MM.com .
3 things prompted me to try Bigflix.com :
1) Problem of delayed return of DVD and ensuing charges at DVD shop
2) Big bang marketing blitz of Bigflix.com
3) And of Course , the Brand of Reliance group and it monstrosity.
Overall, Iam quite satisfied with performance of Bigflix.com and would definitely recommmend a try at the service.
Here is detailed analysis :
1) Membership Schemes : As I was unsure of service capabilities, I started off the minimum rental scheme of Rs 299 per month with Rs 400 as refundable deposit and can orderd one DVD at a time. But rental plans are varied in nature and those who want to avail of multiple dvd rental and annual rentals can also have a look at various plans.
Verdict : Impressive rental plans suited for individuals
2) Depth of Movie titles : As they claim, there is a list of more than 10000 titles in 6 Indian languages including movies, TV shows, documentaries etc. Each video comes with a DVD or VCD rental option and title is pretty exhaustive in all the languages.
Verdict : V V impressed by the collection of movies
3) Service capabilities : Free pick up and delivery option from Home . The service executive comes twice a day to collect /deliver the videos at no charge whatsoever. Pick up can ordered online as well by Call center helpline
Verdict : Very prompt, punctual and best part is they will come once at 10 AM and second at 6 PM...
4) Movie qualitiy : So far so good. One DVD got stuck Mid-way while the other DVD didnt give any trouble.
Verdict : Mixed feeling as one English Movie DVD got stuck at end of 1 hour while the other title gave no problems
5) Website issues : Nicely done, easy to navigate website. Some minor technical errors are present , but overall quite userfriendly
Verdict : Impressive and User friendly
Final Verdict : Overall, I have got a good experience from Bigflix and would recommend to all, as the movie collection is very impressive coupled with good service capabilities and affordable rental.s
http://www.bigflix.com