I have heard from many friends about good services from a maruti dealer . I wanted to test the notion of best service dealers - Maruti . When I test one of the dealers, I found it is just bullshit! BIMAL MARUTI - A REAL BULLSHIT!
First, it started with test drive . I wanted to test drive a Dzire diesel before booking it so that I can access the performance, looks and manevourbility . Whenever I called Bimal people, I would get a lame response . They would mention a time(11:30 am) and then forget .When I would call at 11:00 am, the same response would be there "the driver is on the way" . Now after 12 whenever you call, they would say there is some problem arranging the car as the car is very much in demand . Bloody hell;if the driver is already on the way by 11 am, how come the car became suddenly in demand in the middle of the road .Bloody hoax! Now I tried for 2-3 weeks;still they did not manage to a arrange a simple test drive . I would imagine the kind of after sales service, I would get after buying the car.
Now when it comes to booking and delivery, they are the king of hoax . They will mention that the colour and model would take time in the beginning .When you mention that you will try out other dealers, they would suddenly try to coax you to believe that they would work day and night to get the car as early as possible . After you book, they would start bargaining and playing around . Really frustrated at the approach .
MARUTI, IF YOU ARE REALLY LISTENING TO PEOPLE, KICK SUCH DEALERS OUT OF YOUR NETWORK! TO HELL WITH BIMAL AND TO HELL WITH MARUTI