I have used this online grocery shopping service for more than 6 months and havent found no issues so far. Their delivery timelines are very accurate most of the times. Whenever they find items we ordered not in stores they call us and recommend about the alternate products on time. In case if we are not interested in the alternate brand or products they simply refund the money.
Their free shipping limit is also very awesome and it is just Rs 250 and they just made other similar service vendors to reduce their free shipping limit. I love their packaging and it is environment friendly. Hope this would continue in future.