I am using Grofers for groceries since long and by the the the lockdown stared when got to know that the the essential services are available I was expecting too much from Grofers.
But with my shock it stared giving worst services and the application went down day by day. The application stared behaving slow and one page is taking minutes to load.
There is no option by Grofers to keep the products in cart or make any list for every month so that without wasting time anyone can order everything. The products from your cart will be deleted automatically. I thought I will not step out and order everything online in lockdown but on maximum time the the slots are not available. This was the great opportunity by the Grofers to offer good service and make lifetime customers but it failed to do it so. The late cashbacks and delayed customer support is very normal for Grofers.