Well, it was not my first order which I placed with Grofers.com and as happens most of the times. The delivery boy did not get a few of the items which I placed the order for and stated the same(the item was unavailable). However, I then and there showed my phone to the delivery guy and the items were available even my order was marked as delivered 20 minutes prior to the delivery.
You may call anytime and I am sure you have to wait forever to get your line connected and then you will hear nothing more than the apologies and all with no resolution at all.
I do not know if I will ever place any order again:(. Since the experience has never been too good yet. There is always an issue with the order no matter what you ordering for.