Pathetic! I fell prey to their impressive website and clever marketing. I ordered from one of their highest rated stores. I had ordered for 250gms Al Kabir Chicken tikka and 250gms skinless cocktail. The order was placed at 8am in the morning.
I was promised delivery at 11: 30. I was patiently waiting for my order, then I got a call from Grofers, they informed me that both the products are unavailable. They informed me that they will send Venkys Chicken Nuggets and Cocktail Sausages instead. I helplessly agreed. They also inform me that the order will be late by an hour. This is pathetic services, seriously. I made a mistake by paying online. Will go for Cash on delivery next time or will never order again.