Has Blue Dart ever seen tracking information on Fedex, Amazon.in(Self-Delivery), Flipkart(Self-Delivery) or any other reputed Courier companies.?
They give detailed information of the current location of the shipment, every few hours.!
And Blue Dart shows something stupid like following:
Pickup Date 21 February 2014
From Udaipur
To Pune
Status Missed Connection
Contact Customer Service
OR
Pickup Date: 21 February 2014
From: Tirupur
To: Pune
Status: In Transit (Await Delivery Information)
Expected Date of Delivery: 24 February 2014
This is a "Typical" Indian Company, with focus on the Quantity and Profits, with no focus, whatsoever on Quality or Service or for that matter the Customer, themselves!
Blue Dart really sucks!