Hey im going to share my experience with bluedart express . I ordered some books from a website and they send a msg that it will be delivered in 5 days and I had a test in 10 days so I needed it in 6 day anyhow . After 5 days I the books were not delivered so I called their customer care number but I was put on hold for 10 minutes.
After a while I called again they said that it will be delivered tommorow but I was not delivered as the my address was difficult to find. So I had to go their office in my city and then collect it.
They had the pathetic service.