Title: Utterly Unreliable - Never Use Blue Dart!
Blue Dart has set a new low for courier services! My parcel was never delivered despite calling their customer service multiple times. Their level of incompetence is beyond belief, and their blatant disregard for customers is appalling.
Here’s what happened:
No Delivery Despite Promises: My parcel was "out for delivery" for 7 straight days according to their useless tracking system. Every time I called, they assured me it would arrive "today." Guess what? It NEVER did!
Pathetic Customer Support: Calling their customer service is like shouting into a void. After waiting on hold for eternity, I finally managed to speak to someone who sounded completely clueless. Each call ended with fake promises and no action. One agent even had the audacity to say, "We’ll check and call back" – no one ever did.
No Accountability: When I asked to escalate the issue, they either transferred me to another clueless agent or hung up. Their attitude clearly shows they don’t care about customer satisfaction, let alone delivering parcels.
Unreachable Delivery Agents: Their delivery agents apparently don’t exist or have vanished into thin air. I was told someone tried to deliver my parcel and "couldn’t reach me." Lies! I was at home the entire day with no calls or attempts at delivery.
Conclusion: Blue Dart is an absolute disgrace to the courier industry. They are unreliable, unprofessional, and utterly useless. Save yourself the frustration and NEVER use Blue Dart. They will waste your time, money, and sanity.
Would love to see this service shut down for good. It would save a lot of people from this horrible experience!