My company has used Blue Dart as a Courier the last 3 years, doing this time, they honestly have tried their level best to successfully fulfill our needs, Going so far as to even offer a different courier if they could not ship the package.
Our bookkeeping department had recently made an overpayment and though it took 3 months to receive the funds back, They were successfully transferred back and a very big part of that was do to the efforts of Mr. Vijayanath. Manager.
Nothing is perfect, but when companies communicate, and let you know the status of the queries, that is relationship and should be noted, the couriers themselves, know our business residence and we are quite comfortable with their level of professionalism.
Kudos, to Blue Dart.
Gregory Greene
Manager Doris Conscious Solutions Consultancy Pvt. Ltd.