I was suppose to get my two credit cards from XXXX Bank. The cards were linked to single account and hence dispatched on same time from the Bank via BlueDart ( DirtyDart).
At the same time bank sent me an SMS stating I will get the new renewed two cards.
I got only one card after 8 days. No news on second card. When I called up bluedart to enquiry about the second card and they said it will reach me today, then again tomorrow and finally card didn’t reached me.
Bank called up me asking the address has bluedart has returned the card stating not able to find the address. I told the bank I got one only one card if they cant find my address how did they deliver one card.
Finally bank re-dispatched the card and I got it in 3 days.
How is it possible to delivery only one card when both are dispatched on same day and same time and has AWB which is different by only one no.BlueDart delivery has gone down the drain and its completely useless to use them.Additionally the price they charge is 10 to 30 times more than the normal courier.
Bluedart is a beautiful case study for “High Price wont get you the best service or goods”. I wish some one can add the Bluedart case study to university course.
Well to sum up how well my address is connected and easy to find – a. I had received around 80 couriers or posts b. My house is prime locality and center part of the city c. There is bank right in front of my house
Well all the best BlueDart. Please be careful if your sending any urgent courier via BlueDart.
Well the best of all for reliablity is Indian Post Speed / EMS Post