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Blue Dart

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Summary

Blue Dart
Cecy @cecyk
May 02, 2018 04:43 PM, 2627 Views
(Updated May 02, 2018)
Irresponsible and audacious

How dare you Blue Dart return an order without even contacting the customer? If you don’t deliver to certain pin codes I believe you should make that clear at the receiving end.


I have had 2 orders that have been returned by Blue Dart Coimbatore without even contacting me the customer. Amazon was under the impression that the order had been delivered until I wrote to ask the status of the order. I then contacted the seller and received the following note:


"This is to inform you that we have dispatched the product to you by Bluedart tracking AWB# 69499735012, however it is returning to us as Delivered Back To Shipper


Hence, order is auto cancelled & refund is initiated"


Blue Dart does not have a good reputation of delivering on time- but now they are apparently also known to return shipment to seller without contact with the customer.


I will also pursue this matter with the Consumer Affairs Ministry and the leadership of Blue Dart.

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