Recent Update: After escalating the matter to the top of BlueDart, my package got delivered with an hour. I believe there is still hope for BlueDart. I would like to thank top management for resolving issue at such a high priority especially Soniya Nair from Bluedart for showing delicacy:
I sent the mail at 9:12PM and got a reply from Soniya Nair at 9:22PM and at 9:30 PM it was out for delivery. Although it is late at 10:05 PM for delivery but never the less, I got it.
Waybill No: 69108480991
Viman Nagar Shipment Delivered 09-Aug-2014 22:05
Viman Nagar Shipment Out For Delivery 09-Aug-2014 21:30
Viman Nagar Delivery Attempted-Premises Closed 09-Aug-2014 18:35
Viman Nagar Shipment Out For Delivery 09-Aug-2014 18:26
If any one facing such issue, follow the process https://bluedart.com/bdmanagement.html and I am sure, it will be resolved sooner than you think. I am changing my rating due to Soniya Nair and top management.
Thanks,
Amit Chawla
=My Review before escalation=
Really I have to agree with everyone out here, giving review, same thing happened with me.
Worst is really small word, they are a shame to entire courier industry, they make false promises and will never going to deliver on time unless you loss your patience. This is not the first time. STOP USING THIS COURIER SERVICE, once the courier guys will start loosing there jobs, then only they will understand.
Order a laptop battery from ebay seller(power seller), bought from him thought would be fast although had to pay extra. But to my surprise, no fault of seller but only there partner BlueDart Viman Nagar, check out it reviews at .google. I have ordered so many things from ebay and they are usually delivered in 2-3 days, this time really this is awesome,
My encounter with BlueDart:
Check the status & scan along with each point.
Shipment Out for Delivery at 08 Aug at 21:33 in the night, after mentioning Delivery on next business day. wow delivering in the night? working 24X7?
Next day i.e. 9th, entire day I am following up and mailing these guys & last mail I sent at 18:00 on 9th but to my surprise
They updated there status as premises closed at 18:35, no contact number or any slip dropped for any attempt made by courier guy.
Thus, I checked our security register and inquired with sec. guard of our society for Bluedart. Any outsider coming in has to make an entry and there is no entry for Blue Dart.
Waybill No: 69108480991
Viman Nagar Delivery Attempted-Premises Closed 09-Aug-2014 18:35
Viman Nagar Shipment Out For Delivery 09-Aug-2014 18:26
Viman Nagar Out For Delivery - Details Awaited Awaited 08-Aug-2014 21:37
Viman Nagar Shipment Out For Delivery 08-Aug-2014 21:33
Viman Nagar Delivery On Next Business Day 08-Aug-2014 14:30
Viman Nagar Shipment Arrived 08-Aug-2014 12:34
Mumbai Hub Shipment Further Connected 08-Aug-2014 07:57
Mumbai Hub Shipment Arrived 06-Aug-2014 20:39
Mumbai Hub Network Delay, Will Impact Delivery 06-Aug-2014 20:17
Delhi Hub Shipment Further Connected 05-Aug-2014 16:12
Delhi Hub Shipment Arrived 05-Aug-2014 09:16
Cod Processing Centre Iii Shipment Further Connected 05-Aug-2014 05:06
Cod Processing Centre Iii Shipment Arrived 05-Aug-2014 03:37
BLUEDART, wake up before you start loosing the faith of the rest that will try your service. I will make sure to let my friends & family to know never to use Bluedart for courier. Having few contacts at Snapdeal sellers & Ebay, I will make sure they also never use your service. Let’s see when will you wake up. Also, in my office you will get good word of mouth publicity.
Thanks,
Amit Chawla
Sr. Manager, TCL