Blue Dart courier is the worst service provider I ever saw. Recently I had to get Bank Document from Mumbai to Bangalore from ICICI . They had sent the same through Blue Dart on 13th June and it reaches Bangalore office on 14th June . When I contacted them on 15th June they replied that address is not clear or land mark is not given in the document. I had provided them Full address details with land mark and contact number and requested them to arrange delivery of the documents which was very urgent. There is no action till date even though daily I am contacting customer care number by wasting time to provide the details again and again. Till date( 20th June) there is no response from them. They are not bothered about customers . I feel local courier co. like Professional or sky park are far far better in services than this branded company. They charge huge amount for their poor services . I recommend every body to not send any important documents through these type of service providers . I advice Blue Dart top management to take proper action on people who are handling delivery activities to avoid further damage to their company name.