We bought a IA318FNU/2022 Model from its dealer Kaninankandy Sales Corpn in Kannur(invoice no, KNR-18308 dated 5 January 2023).
It was installed by Bluestar authorised service technicians.
One and a half years later when the ac was just out of its warranty it has stopped working. Requests for support to Bluestar fell on deaf years and we had to get it repaired at our expense after paying a hefty Rs 4, 800.
The technician said the problem was the gas leaking due to wrong installation.
A voltas ac purchased in 2020 for my house is still functioning perfectly without any issue till date.
Not sure if the STAR in BLUE STAR should be removed and ac re-named to BAD STAR.
I will never waste my money on such a shoddy product.