This should help those planning to buy ACs. The title rightly says no service. There are other with pathetic service too. But with Bluestar, they just want to sell and not service.
It seems the department itself is not existing and they put everything on the reseller to attend to, which certainly cannot do it without company backup....the dealer cant even attend to complaint without the SAP system forwarding the compaint to them , I am told, They cant put the part they have in stock for replacement becasue then company wont replace it for them, In total all methods are in palce so that a customer would fed up and get the part replaced under warranty by outside vendors.
Despite follow up , if you get their service person to atend to you, you must be treat yourself as president of USA. If you are please go ahead and buy Blue Star Products.