I bought this bassHeads 1 year ago. it came with warranty of 1 year. My first earphone got damaged in 7th month which I got replaced as it was in warranty. It faced same problem as most of the earphones face: connection at the jack. The jack looses its connection with the smartphone and one of the speakers stop working. My second earphone also looses its connections sometimes and I have to adjust the jack. but after little movement it works fine. My previous earphone had same problem until it stopped working. The warranty claim of this product is very good. The customer service asks for the online or offline bill and replaces the product within half an hr. But, the service center is only at one place at goregaon in mumbai which is very far away from my residence. I thought boat bassheads would be highly durable and hence purchased the product but it failed in fulfilling durablity expectations.