I am deeply disappointed by the unprofessional and inappropriate behavior, I experienced at @BodycraftIndia Indiranagar Clinic in Bangalore, I scheduled my first online consultation on March 19th, hoping to address my dry and dull skin concerns with a Hydra facial.
However, after reviewing my skin, Dr. Nabanita advised against the Hydra facial and instead recommended three treatments:
- IVF glutathione, 2. skin peel off, and 3. Hydra booster dose, which amounted to a staggering 96, 000 rupees. Dr. Nabanita and her assistant manipulated me with false commitments and exaggerated claims about the effectiveness of these treatments. Unfortunately, I fell into their trap, assuming their recommendations were in my best interest.
Although I didn’t opt for the entire package, I inquired about the best treatment among the three. The assistant, a pregnant lady, mentioned that the IVF glutathione cost 50, 000 rupees, which Dr. Nabanita acknowledged. I paid for the treatment and initially felt satisfied after the first session.
To my surprise, during my second session, a different specialist (whose name I forget, but she was Bengali) administering the hydra facial consciously or subconsciously skipped important steps. When I raised this concern with Dr. Nabanita, she initially denied the issue, disregarding my feedback and claiming that different clinics follow different procedures. However, I showed her a promotional video created by the Indiranagar Bodycraft Clinic that demonstrated the correct steps. Only then did she acknowledge the discrepancy.
After taking the second dose of IVF glutathione, I experienced a severe adverse reaction, causing me to faint for a period of time. Dr. Nabanita eventually admitted that the treatment may not have worked as expected on my body. And vitals deficiency I was facing and visited to Sakra Hospital. After all these adverse effect of IVF glutathione and not get rid of any dry or dull skin (which was my actual concern) consequently, I requested to discontinue the treatment and receive a refund for the remaining amount.
I reached out to the CRM team, including Manisha, Shivani, and Dr. Sheana, explaining my situation and reasons for opting out. Dr. Sheana agreed and directed me to follow up with Manisha for the refund process.
Unfortunately, Manisha provided false promises, diverted my attention from the actual refund process, and subjected me to unnecessary follow-ups for the past two months.
To date, it is now June, and the team at Bodycraft has proven incapable of resolving my issue. They neither answer my calls nor reply to my emails. This negative and toxic behavior exhibited by Bodycraft Clinic is alarming and concerning.
My message to everyone is clear:
1. Be cautious of inexperienced doctors at Bodycraft who prioritize selling packages over providing genuine care.
2. They will take your money and make false promises regarding treatments and results.
3. They may miss crucial steps during procedures and engage in inappropriate interactions with customers.
4. They are running a practice with incapable people in Indiranagar clinic and nobody has decent real time experience.
5. They will never refund your money and harass you day and night with unprofessional ways.
I will run this legal battle with Bodycraft Clinic.
Please be aware and exercise caution when considering Bodycraft Clinic for your beauty and wellness needs. Together, let’s demand professionalism and accountability in the industry.
#BodycraftIndia #UnprofessionalBehavior #CustomerExperience #BeautyAndWellness #moneylaunderingScams #BiggestScam