They have a good salon with very effective treatments for the hair-fall and dandruff, however you have to undergo sittings for about 4 weeks. Staff is generally courteous and knows the hair solutions well. Their spa is nice too though the rooms are small. The ayurvedic therapy for back pain was nice and helpful, I came back from a long trip and was really fatigued with muscle ache, it really helped.
I dont believe all this non sense about extra services, obviously this guy went to some other place and is confused. I have heard that the Jayanagar outlet is much larger and better but it is too far from where I stay.