NEVER TRUST THIS HOSPITAL IN CASE OF EMERGENCY.I want to bring in your notice the very unprofessional behavior of your hospital .
I am a employee of Infosys and and based in Manchester UK away from my parents as this is long term assignment.
Today morning 13/02, my mother faced a head injury and my father along with others rushed to your hospital
to admit /consult her.
Your reception Team behaved very unprofessional and told that none of the doctor is available for next two hour!
How come this is possible? She is 60+ and has a head bleeding, we as your customer is ready to pay you then what went wrong,
It is hard to belive that non on the doctor is available in whole hospital.
I am born and brought up in that City so just thinking now do hospital admit patience based on final bill amount which could be claimed from that patience/customer!
My father has to take her to other hospital and that delay has resulted in making her condition worst .
Why and what makes your staff behaves in such a way?
If your staff behaviour is not the reflection your management strategy then this must be corrected, Please
I would try my best to tell this experiance to other fellow friends so at least no one in case of emergency rely on you.
Hope you can change this approach.
Abhishek
+44 793 280 XXXXX