Most unprofessional booking experience ever. First, Booking.com says you can reserve and cancel freely within a week and the property will handle the payment. Second, their contact on booking.com is unreachable, we had to go through the pain of getting the right number from the website. Third, despite chasing Rachana from EkoStays Panchgani for 2 days she never got back and the third day when we could finally get through she says our reservation is canceled without any intimation or communication. Never seen anyone so disinterested about a booking for 12 people. Worst!