I had booked a property for my holiday in Kerala where we had a nightmare of an experience. We complained to Booking.com regarding the same several times but to no result. What is worse is that the review that I had posted on the Booking.com site about our experience on that property was edited and not posted in full, leaving out the parts that Booking.com felt would damage the property’s image. Clearly proves that Booking.com is in cahoots with the said property and is trying to protect them.