Your services that you provide and the access features that you give both should be interacting as well. Where as it seems you offers are quite good and your app basically hangs up flushing out errors in hex codes, which ofcorse is quite disturbing coz noone wishes to struck with errors on the go.
Kindly hire a better developer just incase you dont want to loose your customers. As of 2016 there are other websites providong the same services as you do, and yup we know that.