I BOOKED A PARCEL TO BE COURIERED WITHIN BANGALORE ON 26 JULY 23 AT 3:20 PM - THE COURIER COMPANY HAD ASSIGNED RAJENDRA PANDA(MOB NO 810596xxxx) TO PICK UP THE PARCEL FROM ME, WHICH HE DID BY 4PM. HE DID NOT DELIVER THE PARCEL TO THE ADDRESSEE. HE DID NOT ANSWER ANY PHONE CALLS AND WHEN BORZO WAS CONTACTED, THEY MERELY STATED THAT THEIR COURIER PERSONNEL ARE FREELANCERS AND APPARENTLY, THEIR ANTECEDENTS ARE NOT VERIFIED. WE LOST THE PARCEL AND BORZO DID NOT DO MUCH TO TRACE THE PERSON OR TRY TO RETRIEVE THE SAME. BORZO DID NOT TRY TO HELP IN ANYWAY. THEY ONLY CONSENTED TO PAY THE DECLARED VALUE OF THE PARCEL RS 500 WHICH IS YET TO BE RECEIVED. THE COURIER CHARGE OF RS 243 TO BE REFUNDED WAS NEGATED BY THEM. WILL NEVER RECOMMEND THEM.