Bosch delivered a defective refrigerator to me. In lower part of refrigerator water droplets get accumulated in the shelves. And get frozen into ice crystals. The top part of the refrigerator remains warm. I have been following up with BOSCH service center for complaint resolution. Since past two months they are not able to resolve my problem. I get no clarity if they will service or replace the refrigerator. Technician just calls and tells me that they have sent the data to the factory . Factory will respond whenever they will get time. My food is getting spoilt in the refrigerator and BOSCH does not solev my problem