I made a total payment of ₹15, 000 to Prashu Pushparaj Singh (Owner of Botkida, phone: 810898xxxx) for WhatsApp API and chatbot service for my restaurant. Despite multiple follow-ups, the services were not delivered as promised. No invoice was shared. When asked for a refund, he misbehaved and used abusive language on call.
I have attached payment proof below for transparency.
I request others to be cautious and avoid falling into this trap. Also, I request Mouthshut and relevant authorities to take this matter seriously.