I have been using this Braun epilator for 3 years now and no complains till date . When I was making my mind to purchase an epilator I researched a lot for the best epilator and I found this so made a decision to purchase and this epilator proved best. I use it in every 15 days on my hands and the hair growth is so fine and not thick however it hurts while epilating, I find it as the only con of an epilator otherwise one can definitely rely on this brand and this epilator specially a budget epilator.