Hello. I have been using BSNL Sim for almost a year. My experience with BSNL sim is very bad. The network coverage is very bad. The internet speed is very bad. You cant even browse anything as the speed is very slow, forget to watch youtube and netflix. Also the call gets disconnected in the middle because of network. Always there will be misscall sms alert that someone has called. Most of the time my number shows out of service. The call forwarding is also not happening. The overall network coverage is very very bad in my area after giving 100 of complaints.
The customer care number is another scam. Most of the time they wadte time saying status of my balance ehich becomes very irritating and after all that things they say that their executives are busy and wait for 5-10 minutes. After waiting for soo long when the call connect the executives shows no interest in hearing your problem. I have given more that 100 of complaint to them regarding slow internet but its still the same. Totally disappointed with bsnl.
Regarding the charges and billing I would say its quite good as compared to other network in the market. The unlimited pack prices are very low. But there is no 1.5gb/day packs of bsnl. They have 1gb, 2gb and 5gb plan only. I would recommend tgem to add 1.5gb plan too. But what the use of low prices if you can’t even use 100mb of your data per day. Totally not satisfied with Bsnl.