I was been a bsnl customer about 2years faced lot of difficulties especially in case of internet.The only feature that attracted me to this network is the student plan.But now it is becoming the worst mobile network of the country.i moved to hostel and there is no range there.Very slow internet is the irritated thing in this network so thats why I ported to idea.
I called to customer care many times to tell the range problems in my area.They keep saying we will try our best service you.In the time of porting, customer care called many times to know the reason for porting.I told them my issues.They said only about the call offer.
The charge is also little bit high when compared to other networks.The sms charge, call charges etc are higher still where some network offers free service.