There was a time when my whole family was using BSNL. We were like those who were scare of private Operators as at that time they just cut the balance of their cstumers by enabling some caller Tunes, Dialer Tunes. It was a decade ago when this bull Sht happens.
Now the time is different. Now BSNL is also doing to meet its revenue. Now we understand why these companies are doing this. Now our family has only 1 BSNL sim which is postpaid given by my Company for official Purpose.
While I also use an alternate sim Card of different company. But I say BSNLs network coverage is far better than private companies. When I go to my village in UP, I can only use my BSNL sim card as network is available there and not of other sim card.
Plus Points
Network coverage is good.
No extra charging.
Minus Points
Too Expensive Call Rates
Worst Customer Service