I am staying at Ernakulam, Kerala, My residential area is at Edapally, it is a suburban area. last year I have applied for broad band connection.They have accepted after remitting demand draft.I was waiting for connection, 1 week is over, asked for update, their responds was we are looking in to it will get connection soon.I waited for a one month and then they are saying unable to give connection because they don’t have connectivity in my residential area.
They have taken 14 months to refund my Rs.1000.Do you think our BSNL will improve their service or is it good in your area?.