I applied for their new broadband connection a few weeks ago and it took for ever for them to provision in their backed.
We escalated up their management chain and the response was that the folks who were supposed to do the my work is on leave and were all out on training.
A bunch of stupid people. Another thing with BSNL is they sub-contract parts of their service and they dont pay their sub-contractors on time . I agree with all the negative comments on BSNL.
They are the most unprofessional company anyone can imagine and customer care is not very cooperative. I heard is somewhere about this . I am using BSNL Broadband from past 1 year and I am not completely satisfied witj the service egular drop in signal everyday for about 2-3 hours continuous .
The signal reception at Rainy or stormy days is very very poor . The signal does not comes for the entire day in Rainy seasons and I could not use the internet for the entire day. I dont like bsnl and net speed is also very poor .nd it took much time to download my small file .so think what it will take to high file