It had been 2 months I have mailed bsnl at their mail and no respond from their side. The customer service is really bad with no proper service&support. The internet speed is not too fast but ok. The plans are also very cheap but sometimes the speed of internet gets very slow.
The uploading speed is some fast but downloading speed is really slow. The service support is so poor that sometime no one picks the phone. In my words BSNL= stupid.