I have been using BSNL Broad Band since 2003 in Hyderabad. I had tried VSNL and other ISPs before settling down with BSNL. The service has been excellent with a very few breakdowns.
Recently my service was down due to wiring defect and it was immediately set right in 48 hours. I thank the BSNL personnel at Charminar Exchange. May their tribe increase.
I only wish they increase speed from existing 3.2 Mb in their Rs 950 ULD plan.