Having practically made a song and dance out of upgrading dataone to provide high speeds, the bubble has finally burst, with hundreds of people complaining throughout the country of pathetic connection speeds and erratic connectibility.The BSNL broadband, heralded as the motherload of all domestic connections, looks like the babus in nexus with the mantri have shown the bandwidth starved people a pipe dream!
Firstly there is just talk in the air about upgrading the speeds, the caps on upper limit of bandwidth has been removed, there has been NO attempt at upgrading their systems.So now everyone is logging on to same servers irrespective of the plan you were on. Its sad that a name as trusted as BSNL could resort to such cheap gimmicks, especially when then no doubt are the biggest broadband ISP in India.The speeds are at times worse than the BSNL sancharnet Dial-up, which I personally vote as the best dial-up ISP (and believe me I can say it confidently, having started using dial-up 11 years back!).We could discount the current slump in service as a teething trouble, but somehow that doesnt look like the case.
You try calling up the 1800------ number, and we have some arnav/pranav/arti/xyz, mouthing crisply run-of-the-mill customer-care jargon, even managing to impress you at times with the surity of tone, and a promise to have things working in "48 Hours" , only to hang up and realise that the "executive" didnt even bother to ask your username or any other detail. That only makes one pray that the executive in question was clairvoyant enough.Lets just hope BSNL returns back to being relaible, speed and connectivity wise, even if we have to do with 256 kbps, because the way things are going it could take another year for this 2mmps pipe dream to come true, if it actually does.