I guess you all have heard about the company BSNL . Today I am going to tell you that how they dissatisfy their customer and treat them as a dog . Their customer service is the worst I have ever seen . For a sample problem , which would only need 5 mins for them to fix , they would take atleast 10 days for fixing that and harass their customers and then they wluld act like as if they are the best ISP in India and they are doing a favour to us by providing internet. Then comes the question of working and speed. Most pf the time it has some problems , for example the link goes off , etc . Other than this , it promises something to the customer and gives something else . For example it promises to give a speed of 1mbps at a package of unlimited internet per month but actually provides 700 kbps . Therefor , all this makes it a totally unreliable network . Now , I therefore would suggest you to not go for BSNL .