Most number of BSNL customers are complaining about poor customer services. But unlike others Mandirtala Exchange(2678), Howrah, West Bengal have the most efficient Officers and Technicians to fulfill any customer’s problem as early as possible.
I’m a broadband customer from several years under this exchange. They usually take maximum of 24hours to solve any kind of problems regarding broadband or Landline if it is not under any Public holidays. After repairing, they personally call the customer to confirm if the problem still exists or not.